Freshdesk Official WordPress Plugin
Freshdesk Official plugin is a seamless way to add your helpdesk account to your website. Supports various useful functions.
Freshdesk Official plugin enables users to achieve three important functions:
- Avoid additional login to helpdesk if the user has already logged in to WP(Single Sign On).
- Effortlessly integrate the helpdesk' s feedback widget along with solutions search to his wordpress site.
- Allows the site admin to convert comments into helpdesk tickets.
- Adding the comment link to ticket description.
Single Sign On: Users can now login to their helpdesk(freshdesk) support portal using WordPress authentication. The single sign on feature ensures that users who have already logged into their WordPress site can start working in their Freshdesk support portal as well without having to log in separately.
Feedback Pop-up Widget: The plugin allows WordPress users to have a Freshdesk feedback widget embedded in their wordpress s
freshdesk
helpdesk
support tool
Sites running Freshdesk Official, click to open one
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Usage of Freshdesk Official over time
June 2023 — July 2024Between June 2023 and July 2024 the number of sites running this plugin went from 102 to 81 — down 21 (-20.6%).
| Month | Sites | Change |
|---|---|---|
| July 2024 | 81 | -7 |
| June 2024 | 88 | -1 |
| May 2024 | 89 | +0 |
| April 2024 | 89 | +3 |
| March 2024 | 86 | -3 |
| February 2024 | 89 | -3 |
| January 2024 | 92 | -3 |
| December 2023 | 95 | -5 |
| November 2023 | 100 | +2 |
| October 2023 | 98 | -4 |
| September 2023 | 102 | +6 |
| August 2023 | 96 | -7 |
| July 2023 | 103 | +1 |
| June 2023 | 102 | — |
Themes used with Freshdesk Official
Detected most often on sites that run this plugin.
| # | Theme |
|---|---|
| 1 | Divi |
| 2 | Genesis |
| 3 | Divi-child |
| 4 | Enfold |
| 5 | Avada |
| 6 | Strollik |
| 7 | Zodiac |
| 8 | Flatsome |
| 9 | Elvyre |
| 10 | Oceanwp |
| 11 | Bridge |
| 12 | Twentyfourteen |
| 13 | Kallyas |
| 14 | Hp |
| 15 | Divi-child-churchly |
| 16 | Kallyas-child |
| 17 | Mstheme2 |
| 18 | Elvyre-child-theme |
| 19 | Tei-wordpress |
| 20 | Airbolt |
Sites running Freshdesk Official
All sites in the collection81 examples from the collection. Open any site to see the theme and plugins we found on it.
